Prescription Discount FAQs

Learn more about the myRxMedSaver Prescription Discount Program.

Don’t see your question on our list? Feel free to email us at customerservice@myrxmedsaver.com.

What pharmacies accept the myRxMedSaver prescription discount program?

The myRxMedSaver prescription discount program is accepted at over 35,000 pharmacies (all the major pharmacy and supermarket chains) in the United States. However, if your pharmacy is not a member of the network, they can easily be added by calling our Pharmacist Help Line at 1-800-974-3125.

My pharmacist says they do not accept the myRxMedSaver prescription discount program. What should I do?

Please have your pharmacist call the Pharmacist Help Line at 1-800-974-3125. A representative will explain how the pharmacist can enter our information to process your transaction.

How do I use the myRxMedSaver prescription discount program to receive a discount?

Use one of our online pricing engines for real-time price comparisons and coupons for an exact prescription at pharmacies near you. First, select the best-suited pricing engine for you. Then, print out or text yourself the appropriate discount coupon to present at your chosen pharmacy.

If you prefer a general use discount card, we have those available in print and digital form. Just show one of them to your pharmacist to price your prescription while you’re at the store.

  • Print out or text yourself a general use discount card (link pending)

If you’re an app user, we have one of those too.

  • Download our myRxMedSaver app and show its self-contained general use discount card to your pharmacist to obtain an in-store prescription price.

Can I use the myRxMedSaver prescription discount program in addition to my health insurance?

No. Pharmacies are setup to accept only one form of drug discount – be it insurance, a discount card, or a manufacturer discount.

It’s extremely common for a drug to be less expensive with the myRxMedSaver prescription discount program than a person’s health insurance card, particularly for generic medications.

So, we suggest that you take the myRxMedSaver Co-Pay Challenge for every prescription to see for yourself.  Because pharmacies set their own prices, you’ll quickly observe that the discounts can vary significantly based on the pharmacy you select.

Do I need to show a form of the myRxMedSaver prescription discount program each time I visit the pharmacy?

No. Once you have successfully used the myRxMedSaver prescription discount program at your pharmacy, the necessary discount information will be stored on your account and applied to future purchases. Therefore, you do not need to show myRxMedSaver discount details again.

However, if you go to a different pharmacy chain, you’ll need to present myRxMedSaver discount details to be included in their system.

Can I use the myRxMedSaver prescription discount program for pet prescription discounts?

Yes. The discount can be applied to prescriptions for people and pets.

What if I do not receive a discount with the myRxMedSaver app?

If you did not receive a discount, you have the option to try another card that may provide a discount on your prescription. To try another card, simply tap on the “Tap here when done” button on the myRxMedSaver My Card screen. When asked if you received a discount, tap, “No, try another card.” A new card will be created, and you can present it to the pharmacist to try again.

How do I choose my preferred pharmacy in the myRxMedSaver app?

Tap on the “My Pharmacy” tab. If you receive a notification that myRxMedSaver would like to use your current location, Tap “OK”.

While in Map View:

If location settings are enabled, the map will automatically zoom in to your current location. If your preferred pharmacy is near your current location, find the red pin for that pharmacy. You can zoom in and move the map with your fingers. If you do not find your pharmacy on the map using this method, or your preferred pharmacy is not near your current location, enter the zip code where your preferred pharmacy is located and it should appear on the map. If you are still unable to find the pharmacy, you may need to zoom in or move the map using your fingers.

Tap on the red pin for your preferred pharmacy; a pop-up box will appear with the pharmacy name and address. If this is your preferred pharmacy, tap the grey star. Your preferred pharmacy will now be indicated with an orange star.

REMINDER: the arrow icon at the bottom of the screen takes you to your current location.

While in List View:

If location settings are enabled, pharmacies near your current location will be displayed in a list. Find your preferred pharmacy on the list. If you do not find your pharmacy on the list, enter the zip code where your preferred pharmacy is located. Your pharmacy should now appear on the list.

Tap on the grey star to the left of your preferred pharmacy name. Your preferred pharmacy will now be indicated with an orange star.

Why should I choose a preferred pharmacy in the myRxMedSaver app?

If you choose a preferred pharmacy, myRxMedSaver will remind (alert) you to use the card when you are in or near your pharmacy. This feature is unique to the myRxMedSaver app. Once you’ve successfully used the app at your pharmacy, your information will be stored at that pharmacy for discounts on future prescription purchases.

How do I change my preferred pharmacy in the myRxMedSaver app?

If you would like to change your preferred pharmacy, tap on the “My Pharmacy” tab at the bottom left of your screen. If location settings are enabled, the map will zoom in to your current location. You can select another pharmacy on the map, or type in the zip code for your new preferred pharmacy. Pharmacies in that zip code will appear on the map as red pins. You can tap one to view the name and address then tap the grey star to the left to set as your pharmacy. You may also switch to a listing of pharmacies by tapping “ View List”. In List View, you can tap the grey star to the left of the pharmacy you would like to select.

Prescription Discount App Location Reminder